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Terms of Use

Last Updated: July 30, 2024

Important: By accessing and using IKSectors' website and services, you agree to be bound by these Terms of Use. Please read them carefully.

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of the IKSectors website, services, and any related software, applications, or content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

2. Description of Services

IKSectors provides digital transformation services including:

  • Web and mobile application development
  • AI automation solutions
  • Cloud infrastructure services
  • Digital consulting and strategy
  • Technical support and maintenance

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. User Accounts

4.1 Account Registration

Some Services may require you to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or other reasonable business purposes.

5. Acceptable Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, threatening, or offensive content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our Services
  • Use our Services for competitive research
  • Impersonate others or provide false information
  • Engage in spam or unsolicited communications

6. Intellectual Property Rights

6.1 Our Content

All content, features, and functionality on our website and Services are owned by IKSectors and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you provide to us. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and distribute such content for the purpose of providing our Services.

6.3 Client Work Products

For custom development projects, intellectual property rights will be governed by separate project agreements. Generally, upon full payment, clients receive ownership of custom work products, while IKSectors retains rights to general methodologies and pre-existing intellectual property.

7. Payment Terms

7.1 Fees and Payment

Payment terms for services will be specified in individual project agreements or service contracts. Standard terms include:

  • Payment due within 30 days of invoice date
  • Late payment fees may apply
  • All prices are exclusive of applicable taxes
  • Disputed amounts must be raised within 10 days

7.2 Refund Policy

Refunds are subject to individual project agreements. Generally, refunds may be available for services not yet commenced, minus any incurred costs.

8. Service Level Agreements

We strive to provide reliable services with minimal downtime. Specific uptime guarantees and support response times will be detailed in individual service agreements where applicable.

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Uninterrupted or error-free operation
  • Accuracy or completeness of content

11. Limitation of Liability

To the maximum extent permitted by law, IKSectors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount paid by you for the specific Service giving rise to the claim in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless IKSectors from any claims, damages, losses, or expenses arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Content you provide or transmit through our Services

13. Confidentiality

We respect the confidentiality of your business information. Both parties agree to maintain confidentiality of proprietary information shared during the course of our business relationship, as detailed in separate confidentiality agreements where applicable.

14. Force Majeure

Neither party shall be liable for any delay or failure to perform due to circumstances beyond their reasonable control, including but not limited to acts of God, war, terrorism, pandemics, or government regulations.

15. Modification of Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Continued use of our Services after such changes constitutes acceptance of the modified Terms.

16. Termination

Either party may terminate the use of Services at any time. Upon termination:

  • Your right to use our Services immediately ceases
  • We may delete your account and data
  • Outstanding payment obligations remain in effect
  • Provisions that should survive termination will continue to apply

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17.1 Alternative Dispute Resolution

Before pursuing litigation, parties agree to attempt resolution through good faith negotiations and, if necessary, mediation through a mutually agreed mediator.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any third party at our discretion.

20. Entire Agreement

These Terms, together with our Privacy Policy and any additional agreements for specific services, constitute the entire agreement between you and IKSectors regarding the use of our Services.

21. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Email: contact@iksectors.co.uk
  • Phone: +44 737 671 1869
  • Address: United Kingdom

Questions? Our legal team is available to clarify any aspects of these Terms. Don't hesitate to reach out if you need assistance understanding your rights and obligations.